The following Missouri Community Action Agencies help provide assistance to members residing within Southwest Electric Cooperative's service territory: Ozarks Area Community Action Corporation (OACAC), Missouri Ozarks Community Action, Inc. (MOCA), and West Central Missouri Community Action Agency (WCMCAA).

Click here for a map to find out which Community Action Agency serves your location.

Southwest Electric Cooperative offers the ability for members to log into our website and view information about their bills and account. Cooperative members will have the ability make an online payment through a one time e-draft as well as an automatic (monthly) bank draft. (note* if using the automatic bank draft, then the due date of the 10th of each month is when your payment will be drafted) If you need assistance or encounter problems when setting up your online account please call toll free 800-262-0326.

Click Here To Register.

Click Here To View Your Account.

Level billing is available for members who wish to pay the same amount each month.  The level billing period will run from July through the following June. Your monthly payment will be based on the average usage from the previous months.  Your average monthly bill may vary depending on which month the program is initiated.  Please contact one of Southwest Electric Cooperative's offices for assistance with figuring the monthly average.  The level billing will be re-figured in June of each year.

Southwest Electric Cooperative's billing dates are the 20th of each month with a due date on the 10th of the following month.  The billing statements are mailed on the 21st of each month.  When the due date of the 10th falls on a weekend, or holiday, the due date will be extended to the following business day.

Rate Structure: 

Typical Single Phase Service

Typical Three Phase Service

Three Phase minimum charge is figured at $0.75 x transformer KVA with a minimum charge of $25.00.

Click Here for a map of the United States that shows the average residential rate for each state.

Fees:

Collection Fees for Delinquent Accounts:

$20.00   Service Charge
$20.00   Reconnection Fee (During Business Hours)
$25.00   Reconnection Fee (Afterhours for meters with Automatic Disconnect Devices)
$180.00 Reconnection Fee (Afterhours when dispatching a crew is necessary)

Returned Checks:

A $20.00 fee will be assessed on all returned checks.